New Build Inspections is one of the leading snagging companies in the UK, helping homebuyers find the faults in their brand-new homes before it is too late. They needed a website that worked as hard as they do, and it now brings in over 300 enquiries every single month.
300+ leads generated every month
Ranking #1 locally for key searches
Fully managed in-house by the team
A foundation that keeps on growing
The challenge
A growing snagging company needed a website that built instant trust with worried homebuyers and made enquiring as easy as possible, while being something the team could grow and manage in-house. Their customers are often stressed, mid-purchase, and looking for reassurance fast. The old site did little to provide it, and every lost visitor was a lost booking. They needed credibility, clarity, and a frictionless path to enquiry, all built on a platform they could run themselves without going back to a developer for every change.
The approach
I designed a clear, reassuring website with strong calls to action on every page and a prominent enquiry form that is never more than a glance away. The structure was built around the exact searches homebuyers make, so the site ranks for the terms that matter and answers the questions people actually ask. Performance was a priority throughout, because a fast site converts more of the anxious, time-pressed visitors this business depends on. I then trained the team to add content, update pages and manage the site themselves, so it could keep growing without ongoing developer costs.
The outcome
The result is a website that has become the engine of the business, generating more than 300 enquiries a month, ranking number one locally for its key terms, and giving the team full control to keep building on it. It is a textbook example of what a website should be: not a brochure, but a hard-working, lead-generating asset that pays for itself many times over.
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